Privacy Policy

Last updated: January 2026

 

Howson Access (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect any personal information you provide when using our website:

https://www.howsonaccess.co.uk/

1. Who We Are

Howson Access

7 FORBES BUSINESS CENTRE, KEMPSON WAY, BURY ST EDMUNDS, SUFFOLK, IP32 7AR

Email: info@howsonaccess.co.uk

Telephone: 07983 668 655

 

We are the data controller for the purposes of UK data protection law.

 

2. What Information We Collect

We may collect and process the following information:

a) Information you provide directly

  • Name

  • Company name

  • Email address

  • Telephone number

  • Any details you submit via contact forms or email

b) Automatically collected information

  • IP address

  • Browser type and version

  • Pages visited

  • Time and date of visits

  • Device information

This data is collected via analytics and cookies.

3. How We Use Your Information

We use your data to:

  • Respond to enquiries

  • Provide services or quotations

  • Improve our website and services

  • Monitor website performance

  • Comply with legal obligations

We will never sell your data. 

4. Legal Basis for Processing

We process your data under the following lawful bases:

  • Consent – when you submit a form

  • Legitimate interests – to operate and improve our business

  • Contract – where services are provided

  • Legal obligation – for compliance purposes

  

5. How We Store Your Data

Your data is stored securely and only accessible by authorised personnel.

We use appropriate technical and organisational measures to prevent loss, misuse, or unauthorised access.

 

6. How Long We Keep Your Data

We retain personal data only for as long as necessary:

  • Enquiries: up to 24 months

  • Client data: for the duration of the relationship + legal requirements

 

7. Sharing Your Data 

We may share data with: 

  • Website hosting providers

  • Email service providers

  • Analytics providers (e.g. Google Analytics)

 

All third parties are GDPR-compliant.

  

8. Your Rights

Under UK GDPR you have the right to:

  • Access your data

  • Correct your data

  • Request deletion

  • Restrict processing

  • Object to processing

  • Data portability

 You can exercise these rights by contacting us.

9. Cookies

 Our website uses cookies. Full details are provided in the Cookie Policy below.

10. Changes to This Policy

We may update this policy periodically. Any changes will be posted on this page.

Howson Access, Operated Cherry Picker/Elevated Work Platform Hire and Arborist Services

Operated Cherry Picker/MEWP (Mobile Elevated Work Platform) Hire, covering Suffolk and Essex, Ideal for Tree Surgery & Short Term Property Maintenance at Height without the need for Scaffolding